Privacy & Policy

Disclaimer

Liability for contents

The contents of our pages were created with the utmost care. However, we cannot guarantee the accuracy, completeness and timeliness of the content. As a service provider, we are responsible for our own content on these pages in accordance with § 6 para.1 MDStV and § 8 para.1 TDG under the general laws. However, service providers are not obliged to monitor third-party information transmitted or stored by them or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this regard is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will remove the relevant content immediately.

Liability for links

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

Copyright

The operators of the pages always endeavor to respect the copyrights of others or to use their own works or works in the public domain. The contents and works created by the site operators on these pages are subject to German copyright law. Contributions of third parties are marked as such. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use.

Data protection

As far as on our sides personal data (such as name, address or e-mail addresses) are collected, this is as far as possible on a voluntary basis. The use of the offers and services is, as far as possible, always possible without providing personal data. The use of contact data published within the framework of the imprint obligation by third parties for the purpose of sending advertising and information material not expressly requested is hereby expressly prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails. Translated with www.DeepL.com/Translator (free version)

Cancellation Policy

(1) The customer can withdraw any time before the beginning of the reserved trip. The receipt of the withdrawal declaration at Fork and Walk Tours is definitive.

(2) Public tours cancellation policy: If a client or group cancels or cannot attend a tour for any reason, Fork and Walk Tours will reschedule tickets for a later date at no additional charge when notice is given at least 48 hours prior to the scheduled tour. If a client or group cancels or cannot attend a tour for any reason and wishes to have a refund, this can be applied as follows:

a. Full cancelled if cancelled more than 72 hours (3 days) prior to the scheduled tour.

b. 50% refund if cancelled between 48 and 72-hours prior to the scheduled tour.

c. Non-refundable if cancelled within 48 hours of the scheduled tour.

(3) Group tour cancellation policy: full refund for cancellation 10+ days before the scheduled tour. After this time, the booking is non-refundable or can be changed to another date free of charge.

(4) Corona cancellation policy: in the event of a Covid lockdown, or the State of Berlin not allowing groups to meet, a full refund will be applied.